Your privacy is momd4's top priority. This document clearly explains how we collect, use, store, and protect your personal information as a member of our trusted online entertainment platform.
Updated: 1 January 2026We take your privacy seriously. Below are the six core principles that form the foundation of the momd4 Privacy Policy.
All data transmitted between your device and momd4's servers is protected by 256-bit SSL encryption — the same security technology used by leading financial institutions and banks worldwide.
You have full control over your personal data. Request access, update, or delete your information at any time through our support team — no complicated back-and-forth required.
Momd4 operates in full compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All data collection and processing activities adhere to applicable local legislation.
Momd4 has never sold and will never sell members' personal information to any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset of ours.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring. Only authorized personnel may access your data.
In the event of any security incident involving your data, momd4 is committed to notifying you within 72 hours via your registered email, in line with global industry best practices.
Momd4 ("we", "our platform") values the privacy of every member and user of our website and app. This Privacy Policy explains in detail how we collect, store, use, and protect your personal information when you register for and use momd4's services.
This policy applies to all users of the momd4 platform, including registered members, website visitors, mobile app users, and anyone who interacts with our content or services. By using the momd4 platform, you consent to the collection and use of information as described in this Privacy Policy.
Momd4 collects various types of information to enable us to provide you with a secure, seamless, and personalised service. The types of information we collect are as follows:
This is information you enter yourself while using our platform:
| Information Type | Example | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, IC/passport number | KYC verification & fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications & support |
| Login Credentials | Username, password (encrypted) | Account Security |
| Financial Information | Bank account number, digital wallet information | Deposit & withdrawal processing |
| Verification Documents | IC copy, utility bill, bank statement | KYC identity verification |
When you browse or use the momd4 platform, our systems automatically record certain technical information required for safe and efficient platform operation:
Every piece of information we collect is used solely for lawful, relevant, and necessary purposes. momd4 uses your personal data for the following:
Momd4 does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, in certain limited circumstances, we may share your information with the following parties:
We work with selected third-party service providers to support platform operations, including payment processors, game software providers, customer support platforms, and analytics services. All such providers are bound by strict confidentiality agreements and may only use your data for specified purposes.
Momd4 may disclose your personal information when required by law, court order, or direction from a legitimate regulatory authority. This includes disclosure to Malaysian government agencies or law enforcement bodies when required by valid legal process.
Should momd4 be involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. You will be notified in advance via email and a clear notice on the platform should this occur.
Momd4 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the momd4 platform.
Momd4 continuously invests in robust security infrastructure to ensure your personal data remains protected at all times. The key security measures we implement include:
Momd4 retains your personal information only for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law.
Financial transaction records and KYC documents are retained for a minimum of five (5) years following account closure, in line with Malaysia's AML and regulatory requirements. Gaming activity data is retained for three (3) years for dispute and audit purposes. General account information is kept for the duration your account is active plus one (1) year after account closure.
You have the right to request deletion of your personal data that is no longer required for legitimate purposes. Deletion requests can be submitted to our support team. Please note that certain data may need to be retained even after a deletion request is received, where legal or regulatory obligations require continued storage.
As a data subject, you hold several important rights regarding the personal information momd4 holds about you. We are committed to making it easy for you to exercise these rights:
Request a copy of all personal data we hold about you in a readable format.
Update or correct any personal information that is inaccurate or incomplete.
Request deletion of your personal data that is no longer necessary or has been unlawfully processed.
Restrict how we process your data under certain circumstances provided for by law.
Receive your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes or under certain other circumstances.
To exercise any of the above rights, contact the momd4 support team via Live Chat or email. We will process your request within 30 business days and may require identity verification before fulfilling it.
The momd4 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from anyone under the age of 18. Should we become aware that a minor's personal data has been collected without appropriate age verification, we will take immediate steps to delete that information and close the relevant account.
Momd4 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. Any significant changes will be communicated to you via your registered email or a clearly displayed notice on the platform at least seven (7) days before taking effect.
The "Updated" date at the top of this document indicates when this Privacy Policy was last revised. We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of the momd4 platform after any amendments take effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:
For formal complaints regarding data protection that cannot be resolved internally, you have the right to submit a complaint to Malaysia's Department of Personal Data Protection (PDPA) or the relevant regulatory authority in your jurisdiction.
Join momd4 today and enjoy a safe, fair, and trusted online entertainment experience — with your personal data security fully guaranteed.